Junior IT Engineer
Core
Provide fast, effective onsite and remote IT support, manage the full lifecycle of IT hardware, and maintain network systems for HelloFresh and BeCool teams.
Role type
Junior IT Operations Engineer
Builds
IT hardware lifecycle management, user access controls, and event IT support
Domain
Food technology / Corporate IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT hardware lifecycle management, user lifecycle management (onboarding/offboarding), endpoint security policy enforcement, network system troubleshooting, MDM solution management, Generative AI for workflow automation, Google Workspace, Slack, Microsoft Office, Atlassian tools (Jira/Confluence), Windows/Mac/Android OS proficiency
Preferred skills
None stated
Technologies
InTune, JAMF, MobiControl, Google Workspace, Slack, Microsoft Office, Jira, Confluence
Responsibilities
Provide fast, effective onsite and remote IT support, Manage the full lifecycle of IT hardware, Own the user lifecycle, Provide reliable IT support for events, Create and update knowledge documentation, Collaborate with IT teams and vendors, Champion IT security, Assist Infrastructure team in network troubleshooting
Seniority
Junior, hands-on IC
