Key Account Manager
Core
Oversee high-net-worth customers in the Argentinian market, fostering loyalty and retention through personalized experiences and strategic engagement.
Role type
Senior Key Account Manager (Gaming)
Builds
Customer loyalty, lifetime value, and business growth for high-value clients in the online gaming sector.
Domain
Online Gaming / GameTech
Deliverable
client delivery
Required skills
Relationship building, commercial acumen, campaign management, market trend analysis, customer lifecycle management, event planning, MS Office proficiency, written and verbal communication.
Preferred skills
Key customer management experience, passion for online gaming industry, willingness to travel and work outside regular hours.
Responsibilities
Manage customer portfolio to foster loyalty and retention; monitor customer performance and provision rewards; deliver top-tier customer service; target customers at strategic lifecycle points; plan and host Key Account events; initiate and track growth campaigns; provide feedback to enhance customer experience.
Seniority
Mid-to-Senior, hands-on client-facing role