Financial Systems Analyst
Core
Owns day-to-day support, configuration, and continuous improvement of enterprise applications powering Billing, Order-to-Cash (O2C), and Cash Reconciliation.
Role type
Senior IC Financial Systems Analyst (Billing & O2C)
Builds
Reliable billing, O2C, and cash-reconciliation systems for Gusto's small business customers
Domain
SaaS / Fintech / Enterprise Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise finance application support, Billing/O2C domain expertise, Zuora administration, NetSuite administration, SQL, ITSM (ServiceNow/Jira), Incident/Problem/Change management, AI/automation application, Integration support
Preferred skills
RPA/scripting, Reconciliation platforms (BlackLine/HighRadius), API/middleware knowledge, SOX compliance experience
Technologies
Zuora, NetSuite, ServiceNow, Jira, SQL
Responsibilities
Provide support for billing, O2C, and cash-reconciliation applications, owning complex incidents and escalations; Identify and build AI- and automation-driven solutions to reduce manual effort; Configure and maintain application settings supporting billing rules, pricing, and reconciliation logic; Monitor and support integrations between billing/O2C/cash systems and the ERP, banks, and payment gateways; Act as a trusted point of contact between Enterprise IT and Finance Operations
Seniority
Senior, hands-on IC
