Operations Manager | Chicago
Core
Leader of an area containing 5+ stores, responsible for hiring, coaching, and developing General Managers while owning the area's P&L and driving operational standards.
Role type
Senior Operations Manager (Multi-Unit)
Builds
A network of high-performing General Managers and a cohesive multi-store operation
Domain
Food & Beverage / Hospitality
Required skills
P&L management, multi-unit leadership, talent development, operational strategy, inventory planning, labor planning, data analysis
Preferred skills
Change management, strategic planning, cross-functional collaboration
Technologies
Slack, Notion
Responsibilities
Coach General Managers on hospitality standards and operational systems; Own area P&L, sales forecasts, labor plans, and inventory calibration; Develop talent pipeline and succession plans for store leaders; Execute new initiatives and menu launches across the area.
Seniority
Senior, hands-on IC