General Manager
Core
Oversee operations for two Long Island ice cream retail locations, managing people, sales, inventory, and guest service.
Role type
Multi-unit General Manager (Food Retail)
Builds
Ice cream retail stores
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Team leadership, scheduling, recruiting, training, coaching, budgeting, sales forecasting, inventory management, customer service, vendor communication, payroll processing, menu rollout, physical labor (lifting, standing, walking)
Preferred skills
Food retail management experience, experience operating multi-unit or high-volume single-unit spaces
Technologies
None stated
Responsibilities
Schedule and assign employee stations; recruit, select, orient, and train staff; coach, counsel, discipline, and terminate employees; monitor sales targets and budgets; forecast labor; maintain inventory and communicate with vendors; ensure customer service standards; manage maintenance issues; process payroll; roll out new menu items; maintain uniform standards.
Seniority
Mid-level, hands-on IC