Response Engineer - CMDC
Core
Front-line technical monitoring and threat mitigation for Cloudflare's premium enterprise customers against DDoS and application-layer attacks.
Role type
Response Engineer (Security Operations)
Builds
Real-time protection for complex customer infrastructure
Domain
Cybersecurity / Network Defense
Deliverable
client delivery
Required skills
Network protocols (TCP/IP, UDP, ICMP, DNS, BGP), Network traffic analysis, Command line (Bash), Linux/Mac/Windows administration, Incident tracking, Customer communication
Preferred skills
Packet capture (tcpdump/Wireshark), Python scripting, API/GraphQL querying, Prometheus/Grafana monitoring
Technologies
Magic Transit, Web Application Firewall (WAF), Rate Limiting
Responsibilities
Monitor and investigate proactive security alerts via internal telemetry systems, Apply mitigation steps and filter malicious traffic using core security tools, Review incoming alerts to determine urgency and scope, Communicate technical updates with enterprise customers during incidents, Maintain and update customer-specific runbooks and escalation matrices, Collaborate with Engineering teams to provide feedback on tools
Seniority
Mid-level (2-5 years experience)
