Manager, Services Consulting
Core
Manager leading a team of Services Consultants who act as trusted advisors to prospective clients and the Sales team during the pre-sales process, scoping service requirements, and positioning optimal service pricing.
Role type
Manager, Services Consulting
Builds
Pre-sales service offerings, tailored session presentations, bespoke project plans, and sales go-to-market materials for Braze's customer engagement platform.
Domain
SaaS / Customer Engagement / Marketing Technology
Deliverable
product features
Required skills
People management, service delivery expertise, pre-sales consulting, stakeholder management at senior leadership level, deal cycle support, discovery and needs analysis, go-to-market strategy development.
Preferred skills
Project management, change management, business proficiency in additional languages, experience with Braze or similar products.
Technologies
Braze Customer Engagement Platform, BrazeAI
Responsibilities
Coach, mentor, and manage 4+ global ICs; Collaborate with Sales teams to support deal cycles, RFPs, and pitches; Build subject matter expertise in Braze service offerings; Manage expectations to deliver for sales and post-sales leadership; Liaise with post-sales leadership; Conduct discovery with prospective customers to curate tailored presentations; Lead development of sales go-to-market materials and training.
Seniority
Manager, people leadership
