Sr. Product Operations Manager I (Remote Eligible in Bulgaria)
Core
Design and own operational systems to make the product organization faster, smarter, and more aligned by redesigning processes, building frameworks, and influencing product leadership decisions.
Role type
Senior Product Operations Manager
Builds
Operational systems, SOPs, playbooks, and product health dashboards connecting metrics to business outcomes
Domain
SaaS Product Management / Operations
Deliverable
product features
Required skills
Operational process redesign, data fluency, stakeholder influence at Director/VP level, cross-functional collaboration, tooling strategy, automation/AI augmentation
Preferred skills
Experience in high-growth technology companies, builder mindset
Technologies
Smartsheet, Jira, Confluence
Responsibilities
Own and evolve product operating rhythm (planning, OKRs, launches), redesign inefficient processes end-to-end, design product health dashboards, own tooling strategy, identify and build AI augmentation opportunities, partner with Directors/VPs on insights, mentor peers
Seniority
Senior, hands-on IC