Sales Operations Analyst
Core
Own the integrity of end-to-end quote creation and system support architecture to accelerate the global Quote-to-Cash lifecycle.
Role type
Sales Operations Analyst (CPQ)
Builds
Global Quote-to-Cash ecosystem for field sales teams
Domain
Data storage / Enterprise Sales Operations
Deliverable
product features
Required skills
CPQ platform management, opportunity lifecycle management, advanced Excel/Google Sheets data modeling, UAT execution, process documentation, ticketing system management
Preferred skills
Cross-functional technical troubleshooting, SLA management
Technologies
Salesforce CPQ, Google Sheets, Excel, ServiceNow, Jira
Responsibilities
Resolve critical quote architecture and system bottlenecks within SLA timelines; Analyze recurring ticket trends to deploy automated system enhancements; Lead User Acceptance Testing (UAT) for CPQ and CRM solutions; Author technical SOPs and process documentation to enable field self-service.
Seniority
Mid-level, hands-on IC
