Guest Service Attendant
Core
Assist travelers with check-in/check-out, handle general inquiries, take reservations, and perform cash/credit card handling at a hotel front desk.
Role type
Guest Service Attendant
Builds
Front office operations and guest experiences
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
OPERA PMS, cash handling, credit card processing, local area knowledge, reservation management
Preferred skills
Experience in similar hospitality roles, career growth mindset
Responsibilities
Assist travelers arriving and departing, handle general enquiries, build relationships with travelers, support front office team operations, take guest reservations, perform cash and credit card responsibilities