Field Solutions Engineer
Core
Serve as the advanced technical lynchpin through the entire sales cycle, orchestrating complex enterprise-grade engagements and acting as a trusted advisor to guide major enterprises to their 'time to first value'.
Role type
Senior Solutions Engineer (Enterprise)
Builds
Custom validation approaches, tailored product demonstrations, proofs-of-concept (PoCs), and robust ecosystem integrations for high-value prospects.
Domain
Internet security, performance, and cloud infrastructure (SASE/SSE, Zero-Trust, DDoS mitigation)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
MEDDPICC and BANT qualification, BGP routing protocols, TCP/UDP transport mechanics, DNS structures, HTTP(S) delivery, SSL/TLS cryptographic handshakes, multi-cloud/hybrid environments (AWS, GCP, Azure), reverse-proxy topologies, ZTNA, SWG, CASB, DLP, L3/L4/L7 DDoS mitigation, Python/JavaScript/Bash/Lua/Go scripting, RESTful APIs, IaC (Terraform), executive presence, project management, AI tool adoption, full-stack web application building, command-line interface usage, HTTP request/response analysis, web vulnerability mitigation (CSRF, XSS, SQLi), regulatory compliance (PCI DSS, HIPAA, GDPR, SOC-2, FedRAMP)
Preferred skills
Financial consulting background, software development background, product management background, customer support background, project delivery background
Technologies
Cloudflare platform, AWS, GCP, Azure, Terraform, Salesforce, Python, JavaScript, Bash, Lua, Go
Responsibilities
Define technical success criteria collaboratively with customers and align technical validation activities directly to customer outcomes; take lead on the technical partnership with accounts maintaining deep proficiency in Cloudflare's portfolio; run thorough technical discovery and qualification of prospect and customer use cases using solution selling methodologies; actively participate in account planning, stakeholder mapping, and multi-product roadmap development to expand footprint and drive upsell velocity; partner with existing clients as a dedicated account advisor providing technical best practices on the implementation of Cloudflare products; develop deep relationships across Sales, Product, Engineering, and Support to coordinate feature requests/escalations and deliver robust ecosystem integrations; contribute to a high-performance team culture by sharing internal content, delivering specialized internal demos, authoring training material or blog posts, and mentoring fellow engineering team members
Seniority
Senior, hands-on IC
