Director, People Operations
Core
Lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across global employee and candidate lifecycles.
Role type
Director, People Operations (People Ops & TA Ops)
Builds
Global People Operations and Talent Acquisition operating models, scalable processes, and service delivery frameworks.
Domain
Human Resources / Talent Acquisition / Global Operations
Required skills
Global process design, service delivery management, compliance workflow execution, vendor management, change leadership, stakeholder partnership, operational governance, root-cause analysis, data governance, system adoption.
Preferred skills
Experience with Greenhouse, AI/automation in HR, international operations, contingent workforce management.
Technologies
Greenhouse, HRIS, ATS, Automation tools
Responsibilities
Establish global People Operations operating model including onboarding, offboarding, and compliance workflows; Manage People Operations and Talent Acquisition teams to create clear expectations and operating rhythms; Partner with People Programs to define integrated roadmaps for systems and analytics; Improve consistency and equity of employee and candidate experiences across US and international processes; Manage key People Operations vendors and partnerships; Serve as escalation point for complex People Operations issues; Establish operating model for Talent Acquisition including recruiting intake, workflow management, and offer processes; Lead change adoption for operational changes across cross-functional partners.
Seniority
Director, strategic leadership with hands-on operational execution
