Director of Digital Product Operations
Core
Anchor the technology roadmap, ecosystem architecture, and execution cadence for global digital storefronts, bridging commercial strategy, merchandising, UX/UI, marketing, and engineering.
Role type
Director of Digital Product Operations
Builds
Shopify storefront ecosystem, headless CMS workflows, merchandising platforms, and operational integrations
Domain
E-commerce, Digital Product Operations
Required skills
Agile execution, Sprint planning, Technical PRD authoring, Cross-functional stakeholder management, SaaS ecosystem ownership, Vendor & budget management, Incident triage, Technical SEO governance, Data pipeline integrity, Documentation strategy
Technologies
Shopify, Contentful, Klaviyo, Postscript, Loop, Zendesk, Constructor, Akeneo, Amplitude, Sigma BI, Jira, Confluence, GTM
Responsibilities
Govern centralized strategic intake and prioritization frameworks; Partner with engineering to balance technical debt against feature delivery; Lead sprint planning, kickoffs, and reviews; Manage and mentor the Technical Product Management function; Enforce site performance budgets and uptime SLAs; Oversee incident management and Root Cause Analysis; Own the SaaS technology budget and vendor contracts. (via careerplan.io/jobs/8014834003-director-of-digital-product-operations-at-ruggable)
Seniority
Director, strategic leadership & execution