Renewals Manager
Core
Managing the commercial renewal process for Enterprise Growth customers to ensure partnership continuity and drive retention outcomes.
Role type
Senior IC Renewal Manager
Builds
Customer retention and revenue stability for MongoDB's Enterprise Growth portfolio
Domain
SaaS / Database technology / Cloud infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
end-to-end renewal process management, complex deal formulation and negotiation, stakeholder relationship building, data analysis and forecasting, cross-functional collaboration, quota-carrying experience
Preferred skills
Tableau, Salesforce, database/cloud/infrastructure technology domain knowledge
Responsibilities
Proactively manage end-to-end renewal timelines and execution for assigned accounts, prepare complex renewal quotes and contracts, forecast risk and revenue, act as a trusted commercial advisor to maximize customer value, provide regular updates on renewal status and KPIs
Seniority
Senior, hands-on IC