Fraud & Disputes Intern
Core
Analyze and resolve card and ACH disputes to help customers get unstuck and minimize potential losses.
Role type
Fraud & Disputes Intern
Builds
Loss prevention mechanisms, processes, and tools
Domain
Fintech / Retail
Deliverable
client delivery
Required skills
Data analysis, problem-solving, business judgment, attention to detail, multitasking, AI tool usage (Claude or equivalent)
Preferred skills
Cross-functional collaboration, pattern recognition, SLA management, stakeholder communication
Technologies
Claude, large language models
Responsibilities
Investigate disputed transactions and take action to resolve them; Work cross-functionally to determine next steps; Identify patterns or trends through data analysis; Collaborate to improve loss prevention mechanisms; Handle escalations from stakeholders; Maintain service level agreements (SLAs)
Seniority
Intern
