Risk & Disputes Intern
Core
Analyze and resolve card and ACH disputes to help customers get unstuck and minimize potential losses.
Role type
Risk & Disputes Intern
Builds
Loss prevention mechanisms, processes, and tools
Domain
Fintech / Retail
Deliverable
client delivery
Required skills
Data analysis, Problem-solving, Business judgment, Communication, Attention to detail, Multitasking, AI tool usage (Claude or equivalent)
Responsibilities
Investigate disputed credit card, debit card, and ACH transactions; Work cross-functionally with fraud and disputes teams; Identify patterns or trends in account data; Maintain service level agreements (SLAs) for timely resolution; Handle escalations from internal and external stakeholders.
