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Retail Senior Client Lead

Toronto💼 Full-time🗓 2026-10-01 → 2026-10-02

Core

Senior client lead responsible for owning relationships with retailer stakeholders and delivering insight-led work to drive growth.

Role type

Senior IC client lead (retail)

Builds

Insight-led recommendations and coordinated actions for retailers

Domain

Retail + Customer Data Science

Deliverable

client delivery

Required skills

senior retailer-facing experience, commercial judgement, stakeholder management, account planning, coaching

Preferred skills

experience in insight or consulting environment, ability to interpret customer insights

Technologies

Customer data platforms, retail analytics tools

Responsibilities

Build and own trusted relationships with assigned retailer stakeholders; Shape and oversee account plans, workplans, delivery priorities and governance; Translate retailer priorities and customer insights into clear recommendations; Identify opportunities to expand capabilities and contribute to revenue growth; Coach junior colleagues and connect work across teams

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