CareerPlan

VP, Customer Success - Betting & Gaming

New York City, USAFull-time$180k2026-09-29 → 2026-11-11

Core

Lead global Customer Success for betting and gaming ad business, driving adoption of Ad Tech capabilities for casino and sportsbook brands.

Role type

VP, Customer Success (Betting & Gaming)

Builds

Post-sales success, global agency partnerships, and brand-direct managed service teams for sports advertising.

Domain

Betting & Gaming, Ad Tech, Sports Marketing

Required skills

Strategic leadership, global team scaling, revenue ownership, programmatic media expertise, betting/gaming industry knowledge, cross-functional influence, operational excellence, data analytics, stakeholder management, commercial growth

Preferred skills

Experience with NFL/EPL/FIBA/NCAA partnerships, deep understanding of compliance landscape, enterprise-level thought leadership

Technologies

Ad Tech platforms, programmatic media tools, data targeting systems, managed service tools

Responsibilities

Define unified post-sales strategy, manage senior team leads, own aggregate revenue goals, partner with Sales/Product/Marketing, establish operational processes, implement executive dashboards

Seniority

VP, strategic leadership & global scale