[US-DC] Director, Fulfillment
Core
Lead daily operations and strategy for a high-volume pick, pack, and ship fulfillment center serving over 700 employees.
Role type
Director of Operations (Fulfillment Center)
Builds
Operational roadmap, leadership pipeline, and execution standards for fulfillment, quality, warehouse, and shipping functions.
Domain
Logistics / Supply Chain / Food Distribution
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, team leadership, talent development, KPI management, continuous improvement, cross-functional collaboration, data analysis, change management, stakeholder management
Preferred skills
Entrepreneurial mindset, adaptability, customer obsession, risk-taking, ambiguity resolution
Technologies
None stated
Responsibilities
Build and establish a strong leadership pipeline; develop relationships with peers and direct reports; act as liaison between site operations and headquarters; set high standards for execution to meet KPIs and financial metrics; drive continuous improvement in safety, quality, cost, and delivery; communicate company goals to the workforce.
Seniority
Director, strategic leadership & operational oversight