CareerPlan

Group Claims Consultant

Brisbane, QueenslandFull-time2026-09-23 → 2026-10-22
Hybrid · Australia

Core

Assess and manage a portfolio of life risk disability claims, ensuring fair, timely, and compliant outcomes while supporting customer satisfaction.

Role type

Group Claims Consultant (Life Risk Disability)

Builds

Claims decisions and customer outcomes for life risk disability policies

Domain

Insurance (Life & Disability)

Deliverable

client delivery

Required skills

Life insurance claims assessment and investigation, policy interpretation, regulatory compliance knowledge, stakeholder communication, workflow oversight

Preferred skills

Data-driven decision making, commercial mindset, continuous improvement initiatives

Technologies

None stated

Responsibilities

Assess and manage life risk disability claims, meet service standards, maintain claim workflow oversight, ensure regulatory compliance, communicate with clients and stakeholders, build relationships with internal partners

Seniority

Mid-level, hands-on IC