Team Manager- Disability
Core
Lead a team of claim examiners to oversee disability claims investigations, manage claims, and ensure timely resolutions while adhering to company and client guidelines.
Role type
Team Manager - Disability Claims
Builds
Disability claims resolutions and team performance
Domain
Insurance / Claims Management
Deliverable
client delivery
Required skills
Supervisory experience, Claims examination expertise, Performance management, Compliance administration, Reserve recommendations, Staff training, System workflow organization, Negotiation skills
Preferred skills
Industry designations (IIA, AIC, AEI, CPCU), State licensing for insurance lines
Technologies
Risk Tech Claim System
Responsibilities
Establish and communicate performance standards; review and assign losses to claim examiners; review files daily for instruction; coach personnel on investigations and settlement techniques; keep leadership informed of activities and problems; organize workflows in the Risk Tech Claim System.