CareerPlan

Workforce Management Specialist

Parramatta, New South WalesFull-time2026-10-13 → 2026-10-22

Core

Strengthen workforce management practices and capability across 150+ sites by translating workforce data and system insights into practical guidance, coaching, and learning.

Role type

Workforce Management Specialist (HR Operations)

Builds

Workforce planning, rostering, and scheduling practices for a large, decentralized organization

Domain

Human Resources / Workforce Planning / Community Services

Required skills

Workforce planning, rostering, stakeholder engagement, data interpretation, system enablement, change management, Microsoft Office (Excel, PowerPoint), compliance with modern awards/enterprise agreements

Preferred skills

Experience with Dayforce or Optima, knowledge of Fair Work requirements, experience in aged care/disability/community services

Technologies

Dayforce, Optima, Microsoft Office

Responsibilities

Deliver training and coaching to improve workforce planning and rostering practices; Use workforce data to identify capability gaps; Support adoption of Dayforce functionality and process changes; Monitor system usage and data integrity; Promote best-practice workforce management processes; Collaborate with operational leaders to strengthen workforce effectiveness

Seniority

Mid-level, hands-on IC