Head of FCRA Operations and Compliance
Core
Lead all operational aspects of a Consumer Reporting Agency (CRA), ensuring FCRA compliance, managing consumer disclosure requests, and resolving disputes.
Role type
Senior leadership, Head of FCRA Operations and Compliance
Builds
End-to-end CRA operational processes, regulatory compliance frameworks, and governance committees
Domain
Financial services / Regulatory compliance / Identity verification
Deliverable
client delivery
Required skills
FCRA operations and compliance, CRA management, regulatory interpretation, cross-functional leadership, process design and automation, dispute resolution, risk management
Preferred skills
Experience standing up new CRA functions, knowledge of ECOA and GLBA, CIPP/US or CRCM certification
Technologies
None explicitly stated
Responsibilities
Lead formation and improvement of CRA operations in compliance with FCRA; Build end-to-end processes for consumer disclosure requests (Section 609); Establish procedures for receiving, evaluating, and resolving consumer disputes; Serve as internal authority on FCRA regulations and advise stakeholders; Assess compliance risk of new data and product use cases; Lead Risk Management and Model Governance committees
Seniority
Executive, strategic leadership