Leave Case Analyst
Core
Manage employee leave cases from request through closure, ensuring regulatory compliance and supporting employees with benefits and return-to-work processes.
Role type
HR operations specialist (leave administration)
Builds
Accurate leave case records and compliant employee support
Domain
Human Resources / Healthcare
Deliverable
dashboards & analysis
Required skills
Leave administration, HRIS systems, federal/state leave regulations, documentation review, timekeeping, case management, policy interpretation, data accuracy
Preferred skills
Complex leave management, healthcare provider coordination, Microsoft Office proficiency
Responsibilities
Manage individual employee leave cases from initiation through closure; Review leave requests and documentation to determine eligibility and next steps; Serve as primary point of contact for employees regarding leave processes; Coordinate with healthcare providers and legal teams to validate documentation; Submit documentation to state leave portals; Monitor case timelines and track claim progression; Maintain accurate timekeeping and absence records in HRIS; Respond to employee questions on eligibility and benefits; Escalate complex or sensitive cases to specialists; Meet service-level expectations for case processing.
