HR Service Lead Advisor - Time & Leave
Core
Deliver HR services and execute transactions for Time & Leave processes across EMEA, managing complex employee lifecycle cases and ensuring compliance with local legislation and internal policies.
Role type
HR Service Lead Advisor (Time & Leave)
Builds
HR service transactions and case resolutions for Time & Leave processes
Domain
Human Resources / Shared Services / EMEA
Deliverable
client delivery
Required skills
HR operations, employee lifecycle case management, compliance with local labor laws, process design and testing, stakeholder partnership management, change management, process documentation, knowledge sharing and training
Preferred skills
Experience in Benefits & Employee Time & Leave areas of a HR services centre, experience managing Managed Services partnerships
Technologies
None stated
Responsibilities
Execute Time & Leave transactions across EMEA, manage escalated employee lifecycle cases, provide consultation on policies and system functionalities, triage and route inquiries, support process design and implementation, ensure adherence to labor laws and internal controls, maintain process documentation and knowledge base
Seniority
Mid-level, hands-on IC
