Technical Support / Customer Service
Core
Provide excellent service and support to customers, ensuring their needs are met in a timely and efficient manner.
Role type
customer service representative
Builds
product information and order fulfillment
Domain
general customer service
Deliverable
client delivery
Required skills
verbal and written communication, problem-solving, attention to detail, Microsoft Office proficiency
Responsibilities
answer incoming calls and respond to customer inquiries, provide information about products or services, resolve customer complaints or issues, process orders returns and exchanges, maintain accurate records of interactions with customers