Merchandise Training Partner
Core
Design, coordinate, and deliver strategic training and development programs for internal teams and external suppliers within merchandise operations.
Role type
Senior Training Partner (Merchandise Operations)
Builds
Operational readiness for data platforms, core systems, and supplier integrations
Domain
Retail / Liquor industry
Required skills
Merchandise operations expertise, process improvement, training program design, User Acceptance Testing (UAT), onboarding coordination, stakeholder management, performance metrics analysis
Preferred skills
Training delivery experience, content tailoring for diverse audiences, coaching and team development
Technologies
Data platforms, core systems, e-learning platforms, blended learning solutions
Responsibilities
Manage training programs across data platforms and systems; Participate in User Acceptance Testing (UAT) to guarantee operational readiness; Coordinate onboarding for new team members and suppliers; Measure training effectiveness through participant feedback and performance metrics; Act as operational lead for internal merchandise teams and suppliers; Build effective relationships across Category Teams, Merchandise Assistants, L&D, and suppliers
Seniority
Senior, hands-on IC