Receptionist
Core
Front desk operations and customer service for a commercial furniture retail division, managing visitor flow, communications, and administrative support.
Role type
Receptionist / Customer Service Team Member
Builds
Front desk operations, customer proposals, and administrative workflows for sales teams
Domain
Retail (Commercial Furniture)
Deliverable
product features
Required skills
Data entry, Advanced computer skills, Communication skills, Visitor management, Call handling, Appointment scheduling, Mail sorting and distribution, Office setup for new staff, OH&S inspection coordination
Preferred skills
Customer service software proficiency, Proposal preparation
Responsibilities
Greet customers and visitors, Answer and direct incoming calls, Maintain visitor logs, Handle general enquiries via phone and email, Assist with customer proposals, Manage timesheets, Perform monthly and quarterly OH&S inspections, Coordinate office setup for new starters, Sort and distribute mail
Seniority
Individual Contributor