Team Lead, Product Enablement & Education
Core
Leading end-to-end product enablement and education initiatives to ensure deep product understanding across buyers and sellers for an AI-powered customer communications platform.
Role type
Product Enablement & Education Team Lead
Builds
Enablement programs and educational resources for the Aircall platform and AI suite
Domain
SaaS / Customer Communications / AI
Deliverable
product features
Required skills
Team leadership, operating model design, strategic planning, product enablement strategy, stakeholder management, curriculum development
Preferred skills
Experience in AI product adoption, scaling enablement teams, cross-functional collaboration
Technologies
Aircall platform, AI Voice Agent, AI Assist, AI Assist Pro
Responsibilities
Own the end-to-end Product Enablement motion across buyers and sellers, design and execute high-impact enablement initiatives, build operating models for enablement teams, drive adoption of Core, Integrations, and AI products
Seniority
Senior, hands-on IC with team leadership
