Guest Services Agent
Based in AustraliaNo visa sponsorship
Core
Frontline hospitality role focused on guest check-in, room assignment, billing verification, and general hotel operations to enhance guest well-being.
Role type
Guest Services Agent
Builds
Guest experiences and operational hotel services
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
OPERA property management system, room assignment, billing verification, guest relations, local area knowledge
Preferred skills
Self-motivation, problem-solving, fast-paced environment adaptability
Responsibilities
Assign rooms according to guest requests, handle general hotel enquiries, verify and adjust guest billing, build relationships with existing and new guests, support team with general operational tasks