Commerce & Loyalty Operations Associate
Core
Operations associate managing commerce ecosystem execution, including offer launches, affiliate partnerships, loyalty programs, and member support.
Role type
Operations Associate (Commerce & Loyalty)
Builds
Commerce offers, loyalty program features, affiliate partner integrations
Domain
Digital Identity, E-commerce, Affiliate Marketing
Deliverable
product features
Required skills
Offer lifecycle management, affiliate partner coordination, campaign execution, fraud investigation support, workflow automation, cross-functional coordination, data auditing, system navigation (Jira, Salesforce, Snowflake)
Preferred skills
Affiliate marketing experience, loyalty program knowledge, FMTC platform familiarity, AI/automation tool usage, SQL querying, fraud operations experience
Technologies
Jira, Salesforce, Snowflake, Shopify, Braze, Gmail, Claude, Cowork, Zapier
Responsibilities
Launch and maintain store pages and offers; manage affiliate partner requests and commission reconciliations; coordinate merchandising placements and campaign execution; support fraud investigations and member transaction issues; identify and automate repetitive operational processes; act as QA partner for commerce workflows.
Seniority
Individual Contributor, Entry to Mid-level