Supplier Success Professional (B2B Customer Support) - Bilingual French/English

Calgary💼 Full-time💰 $17–$17🗓 2026-09-14 → 2026-09-27

Core

Front-line support for suppliers, resolving inquiries, verifying compliance documentation, and ensuring seamless onboarding across multiple channels.

Role type

Bilingual customer support specialist (B2B)

Builds

Supplier onboarding and service experience for a global compliance platform

Domain

B2B SaaS / Supply Chain Compliance

Deliverable

client delivery

Required skills

Bilingual French/English fluency, CRM proficiency, regulatory document verification, multi-channel communication, billing support

Preferred skills

Call center experience, Salesforce proficiency, compliance documentation familiarity

Technologies

Salesforce (Service Cloud)

Responsibilities

Resolve complex supplier issues, verify and process regulatory documents, log interactions in Salesforce, support billing and subscription inquiries, participate in outbound campaigns

Seniority

Entry-level / Individual Contributor

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About Avetta

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty. 