Client Success Lead
Core
Strategic linchpin for top agency and advertiser relationships in Turkey, driving transformative growth and unlocking new business opportunities.
Role type
Senior Client Success Lead (Performance Advertising)
Builds
Long-term strategic partnerships with agencies and brands in the automotive, tourism, and health verticals.
Domain
Digital advertising and performance marketing
Deliverable
client delivery
Required skills
Agency/brand-side background, KPI-based campaign management, pipeline development and forecasting, Turkish digital ecosystem knowledge, portfolio management, analytical skills, relationship management
Preferred skills
Experience in automotive/tourism/health verticals, knowledge of emerging markets, fluency in additional regional languages
Technologies
Ad platforms, campaign tracking tools, reporting software
Responsibilities
Act as a trusted advisor to top agency and brand clients; initiate and build strong client relationships to uncover new business possibilities; dive into campaign data to create actionable insights and reports; proactively educate clients on best practices and new features; provide first-level technical support for campaign setup and conversion tracking; identify opportunities to upsell and cross-sell products; conduct regular client meetings, QBRs, and roadshows across Turkey and the region; spend dedicated time working from client offices.
Seniority
Senior, hands-on IC
