Implementation Manager
Core
Strategic orchestrator for enterprise supply chain transformations, acting as a trusted advisor to Global 1000 companies to ensure successful software deployments and measurable business outcomes.
Role type
Senior Implementation Manager (Enterprise SaaS)
Builds
Enterprise supply chain visibility workflows and platform adoption for Global 1000 clients
Domain
Supply chain management / Logistics / SaaS
Deliverable
production ML models | product features | client delivery
Required skills
Enterprise SaaS implementation, complex multi-stakeholder project management, C-suite executive influence, process analysis and optimization, cross-functional collaboration, technical to business translation, global stakeholder coordination
Preferred skills
Supply chain, logistics, or transportation domain experience
Technologies
FourKites Intelligent Control Tower, AI-driven supply chain platforms
Responsibilities
Execute tailored enterprise implementations from initiation to deployment; facilitate stakeholder training, executive reviews, and progress meetings; coordinate internal technical teams and external stakeholders across time zones; develop project roadmaps with clear milestones; serve as a liaison to the product team for feedback and roadmap alignment; partner with Sales and Customer Success for cohesive customer experiences; analyze implementation strengths to drive continuous enhancement.
Seniority
Senior, hands-on IC with strategic advisory scope
