Air Operations Associate, Hanoi
Core
Coordinate daily air freight movements for customers by managing bookings, documentation, invoicing, and customer service to ensure timely shipments.
Role type
Air Operations Associate
Builds
End-to-end air shipments for customers across Vietnam gateway
Domain
Global logistics and air freight
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Air freight operations, booking management, documentation handling, invoicing, customer service, data entry, regulatory compliance, process improvement
Preferred skills
Experience with international logistics systems, knowledge of customs procedures
Technologies
Flexport systems, EDI, AMS
Responsibilities
Receiving bookings and arranging shipments within SOPs, Inputting data to create files and handle Mawb/Hawbs, Processing invoices for clients and subcontractors, Handling customer inquiries and claims, Ensuring compliance with international shipping regulations, Supporting data accuracy and system updates
Seniority
Junior, hands-on IC
