Global Operations Associate
Core
Execute end-to-end movement of freight shipments within a regional network, ensuring on-time delivery and handling exceptions to support global trade logistics.
Role type
Operations Associate (Logistics/Freight Forwarding)
Builds
Regional logistics operations and shipment execution for Flexport's global trade platform
Domain
Global Trade, Logistics, Freight Forwarding
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Logistics operations, Freight forwarding, Air carrier operations, Supply chain management, Customs compliance, Stakeholder coordination, Cost management, SOP adherence, Issue escalation, Time management
Preferred skills
Air freight knowledge, Other European languages, Technology adaptation
Technologies
N/A
Responsibilities
Execute end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements; Coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team; Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed; Ensure all customer shipments are executed according to plan, on time and within budget; Follow standard operating procedures (SOP) to maintain quality standards; Act in the best interest of the company by avoiding leakages and ensuring cost conscious behavior.
Seniority
Junior to Mid-level, hands-on IC