Analytics Lead, Full Stack (Collections & Recoveries)
Core
Own and drive the collections and recoveries strategy for Affirm Canada, spanning the full post-delinquency lifecycle from digital/outbound collections to third-party agency placement and post-charge-off recoveries.
Role type
Senior IC analytics lead (collections & recoveries strategy)
Builds
Collections and recoveries roadmap, performance analytics, and experimental frameworks for repayment optimization.
Domain
Consumer finance / Credit risk / Collections
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Credit risk analytics, collections strategy, recoveries strategy, SQL, Python, A/B experiment design, regulatory compliance (Canadian consumer protection/privacy), vendor management
Preferred skills
Knowledge of Canadian provincial consumer protection and collection-agency legislation, PIPEDA, cross-market leverage with US teams
Technologies
SQL, Python
Responsibilities
Own digital and calling collections mix (cadence, sequencing, channel optimization); manage recovery rates, cost-to-collect, and vendor scorecards; design and quantify initiatives to improve collections performance; partner with Legal/Compliance to ensure regulatory adherence; leverage cross-market insights.
Seniority
Senior, hands-on IC