CDMX Data Analyst
Core
Monitor and maintain payments performance for Stripe's largest users, investigating regressions in authentication and cost rates, and ensuring the reliability of the payments stack.
Role type
Senior IC data analyst (payments operations)
Builds
Operational stability and data accuracy for Stripe's financial partner integrations and funds flow.
Domain
Fintech / Payments infrastructure
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
SQL, root cause analysis, stakeholder management, process improvement, technical issue triaging, financial data validation
Preferred skills
Payments domain expertise, Python, Scala
Technologies
SQL, Python, Scala
Responsibilities
Monitor authorization rates and performance for large users, responding to alerts of degradation, triaging and investigating the cause, and communicating findings to the account team, banking partners, and card networks. Analyze cost checkers to ensure cost model accuracy. Respond to performance inquiries from technical account managers, product support teams, and other internal Stripe teams. Interface with Stripe's financial partners across the world to communicate operational breakages and help drive resolutions. Provide fast, accurate responses to complex support inquiries from partners. Partner with internal and external teams to validate the accuracy of Stripe's financial data. Introduce data and process efficiencies to meet the scale and speed of Stripe. Identify and automate inefficient operational processes to reduce manual workloads.