Digital Account Manager
Core
Manage client relationships and orchestrate internal teams to deliver digital experiences and solve client business problems.
Role type
Senior client-facing account manager in a digital agency
Builds
Digital experiences, commercial proposals, and client growth strategies
Domain
Digital marketing agency serving global brands
Deliverable
client delivery
Required skills
client relationship management, commercial proposal development, internal team orchestration, digital product delivery understanding, cross-channel strategy, business problem solving
Preferred skills
thought leadership, industry trend awareness, coaching/mentorship
Technologies
none stated
Responsibilities
Prioritize and manage client expectations across digital projects, drive flawless client service with key decision makers, serve as communication link between clients and internal teams, research and pursue client growth opportunities, resolve client issues proactively, prepare progress reports and forecasts, orchestrate internal organization around client needs
Seniority
Senior, hands-on IC
