Technical Success Manager
Core
Lead technical onboarding and implementation of Marqeta's card issuing and payments platform for new customers, acting as a trusted technical voice to drive client success.
Role type
Senior Technical Success Manager
Builds
Standardized card issuing and payments products for fintech and embedded finance clients
Domain
Fintech / Payments / Card Issuing
Deliverable
client delivery
Required skills
REST APIs, SFTP, SQL, Datadog, technical project management, customer advocacy, cross-functional collaboration
Preferred skills
Financial services domain knowledge, SaaS implementation experience, training/enablement background
Technologies
Marqeta platform, JSON, scripting
Responsibilities
Configure and deploy standardized products for new customers, guide customers through API integration journeys, create internal training content and runbooks, provide feedback to product teams on customer needs, partner with sales and account management to align on client goals
Seniority
Senior, hands-on IC