Technical Solutions Specialist
Core
Provide integration guidance and support to technical users, acting as a union of product knowledge and full-stack development to help developers build on Stripe's infrastructure.
Role type
Technical Solutions Specialist (Front-line Developer Support)
Builds
Stripe's payment and financial infrastructure for businesses
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
Technical troubleshooting, SQL query building, technical communication, cross-platform integration knowledge
Preferred skills
Full-stack development background, web application framework experience, operations mindset
Technologies
Stripe API, SQL, JavaScript, React, LogScale
Responsibilities
Troubleshoot user issues and advise on integrations across multiple platforms; Partner with mentors to improve developer skills; Track points of friction and work with teams to improve products; Optimize internal and external documentation; Solve or advise on sophisticated technical issues with engineering teams.