Technical Account Manager, AI User Segment
Core
Strategic technical account management for Stripe's high-growth AI user segment, focusing on deep stakeholder relationships and operational solutions.
Role type
Senior Technical Account Manager (AI Industry)
Builds
Strategic consultations, operational solutions, and user growth for complex AI companies
Domain
Fintech / Payments / Artificial Intelligence
Deliverable
client delivery
Required skills
Enterprise client relationship management, AI industry expertise (monetization, fraud, payments), API concepts explanation, SQL proficiency, technical troubleshooting, complex integration leadership, business-level communication
Preferred skills
Project management, process optimization, payments industry experience, tools (Postman, Python, Webhooks, ETL)
Technologies
SQL, Python, Postman, Webhooks, ETL
Responsibilities
Develop deep relationships with key stakeholders via in-person meetings and technical planning; provide operational solutions for fraud, disputes, and global expansion; lead user-facing meetings; create user-facing content and case studies; act as a subject matter expert on the AI industry; engage in frequent on-site visits with AI users.
Seniority
Senior, hands-on IC