Service Assistent*in
Core
First-level support for international customers across various industries, handling inquiries, coordination, and service planning.
Role type
Service Assistant (First Level Support)
Builds
Service and repair operations for modular machining machines and components
Domain
Industrial machinery manufacturing and technical support
Deliverable
client delivery
Required skills
Technical training (mechanics/mechatronics), English (very good), structured work, accuracy, flexibility, computer literacy
Preferred skills
Prior experience in the field
Technologies
CAD/CAM software, ERP systems for order tracking
Responsibilities
Accepting, processing, and documenting customer inquiries; Coordinating with internal technical service and international clients; Creating and tracking offers and orders; Planning service and repair deployments; Maintaining master data