Technical Service Engineer
Core
First-level technical support for metrology measurement systems in semiconductor manufacturing, handling inquiries, troubleshooting, and customer training. (via careerplan.io/jobs/A5-007-32-37D-technical-service-engineer-at-nova-ltd)
Role type
Technical Service Engineer (1st-Level Support)
Builds
Measurement systems for semiconductor process control
Domain
Semiconductor manufacturing / Metrology
Deliverable
client delivery
Required skills
Technical troubleshooting, system configuration, remote training delivery, ticket system management, ERP system usage, documentation
Preferred skills
Experience in technical support or commissioning, background in electrical engineering/electronics/mechatronics/physics, willingness to travel internationally
Technologies
Ticketing systems, ERP systems
Responsibilities
Answer technical inquiries via phone/email/ticketing system, analyze and document support cases, coordinate service interventions and spare parts, conduct remote and on-site customer training, collaborate on system tests and upgrades
Seniority
Entry-level to Mid-level, hands-on IC