FEP TPS Engineer - E3
Core
Provide technical support, troubleshooting, and documentation for semiconductor equipment at customer sites and engineering facilities.
Role type
Senior Field Engineering and Product Support Engineer
Builds
Semiconductor manufacturing equipment and process tools
Domain
Semiconductor manufacturing / Materials science
Deliverable
client delivery
Required skills
Technical troubleshooting, system installation, calibration, ECO review, performance data analysis, documentation creation, stakeholder communication
Preferred skills
Cross-disciplinary knowledge, project leadership, complex problem solving
Technologies
Semiconductor equipment, engineering tools, process software
Responsibilities
Handle technical escalations and fleet performance issues for specific customers; Act as focal point between customers and division for field engineers; Provide Alpha and Beta site support for new hardware/software/process designs; Review and generate Engineering Change Orders (ECOs); Generate system performance metrics (MTBF, MTBI, Availability); Create technical documentation (CENs, BKMs) and present at customer level.