Field Service Engineer(MMD)
Core
Field Service Engineer providing product support, installation, and maintenance for Nova's semiconductor metrology equipment at customer sites worldwide.
Role type
Field Service Engineer (Semiconductor Metrology)
Builds
Supports large-scale install base of semiconductor metrology equipment for OEM partners and end users.
Domain
Semiconductor manufacturing / Metrology
Required skills
Electronics/Mechanical engineering background, English (written and technical), semiconductor domain knowledge, multi-disciplinary metrology equipment experience, mechanical and electrical troubleshooting, SECS/HSMS protocols, semiconductor safety and yield practices, domestic travel (50%)
Preferred skills
B.Sc. in Electronics/Mechanical Engineering, 1+ years support experience, semiconductor metrology equipment experience
Technologies
SECS/HSMS, semiconductor metrology platforms
Responsibilities
Implement Customer Support Policy for OEM End Users, supervise and maintain company systems in the field, support OEM partners and End Users under warranty agreements, guide user training, maintain parts inventory, assist in new equipment integration and upgrades, provide feedback to headquarters, support customers beyond defined working schedules
Seniority
Entry-level to Mid-level, hands-on IC