【2026 New College Graduate 新鮮人專區】Global Software Support Engineer
Core
Resolve moderate complexity software application and system issues for Applied Materials' semiconductor equipment, providing support via ticketing systems and creating software change notifications.
Role type
Junior IC software support engineer
Builds
Customer-focused software support and documentation for semiconductor manufacturing equipment
Domain
Semiconductor equipment / Software engineering
Required skills
Software troubleshooting, ticketing system management, stakeholder reporting, software change notification creation, feature documentation, equipment software specification review, junior engineer training
Preferred skills
Computer Science thesis/research, interest in software engineering
Technologies
Software ticketing systems, semiconductor equipment software
Responsibilities
Analyze and resolve equipment software application and systems issues, provide customer software support via ticketing system, create and verify Software Change Notifications, develop customer-focused feature documentation, participate in software specification and design reviews, assist in training junior engineers
Seniority
Entry-level, new college graduate