Global Software Support Engineer
Core
Analyze, troubleshoot, and resolve software application and system issues of moderate complexity for Applied Materials semiconductor equipment.
Role type
Software Support Engineer (New College Grad)
Builds
Software Change Notifications, Key Feature Procedures, and customer-focused documentation for externally released software.
Domain
Semiconductor equipment / Materials science
Required skills
Software troubleshooting, Root cause analysis, Technical documentation, Stakeholder reporting, Software specification review, Mentoring
Preferred skills
None stated
Technologies
None stated
Responsibilities
Analyze and resolve software application and system issues of moderate complexity; Provide customer-facing software support via ticketing system; Create, test, validate, and release Software Change Notifications and Key Feature Procedures; Contribute to development and maintenance of customer-focused documentation; Participate in software specification, design, testing, and documentation reviews; Support onboarding and development of junior engineers.
Seniority
Junior, New College Grad