Global Software Support Engineer
Core
Resolve low-complexity equipment software application and systems issues for semiconductor manufacturing tools via ticketing systems and assist field engineers with analysis.
Role type
Junior Software Support Engineer
Builds
Software support solutions for semiconductor equipment
Domain
Semiconductor manufacturing / Materials science
Deliverable
client delivery
Required skills
HTML, CSS, TypeScript, JavaScript, C#, UI/UX design principles
Preferred skills
DevOps (CI/CD, Docker), Cloud platforms (Azure, AWS, GCP), Python, Relational and NoSQL databases (MySQL, MongoDB)
Technologies
Azure, AWS, GCP, Docker, MySQL, MongoDB, TypeScript, JavaScript, C#
Responsibilities
Resolve low-complexity software issues with supervision, Provide customer software support via ticketing system, Assist field engineers in analyzing software issues, Take company-level trainings and certifications, Familiarize with equipment software documentation and installation/upgrade instructions
Seniority
Entry-level, New College Grad