Technical Support Engineer (TSE) - (SCoE)
Core
Provides systems support for engineering systems in applications or reliability labs and acts as an intermediary between customers and factory field engineers for diagnosing, troubleshooting, and repairing equipment.
Role type
Technical Support Engineer (Sustainability Products)
Builds
Engineering systems for semiconductor manufacturing and display applications
Domain
Semiconductor equipment and materials science
Required skills
Semiconductor industry experience, equipment support, technical documentation, system performance analysis, vendor coordination, beta site support, training delivery
Preferred skills
Applied Materials tool experience
Technologies
Engineering systems, reliability lab equipment, GPS documentation tools
Responsibilities
Provide systems support for engineering systems in applications or reliability labs; Act as intermediary between customer and factory by providing technical support and documentation to field engineers; Provide Beta Site Support for qualifying new installations and training outsourcing engineers; Present system performance data including Uptime, MTBF, and Availability; Support documentation generation for technical improvements and system upgrades.